Phoenix Credit Limited, Chilcomb Lane, Chilcomb, Winchester, SO21 1HU

Reviews

Testimonials


Joanne W

I have just purchased my first car from Phoenix cars and found the garage to be very professional, nothing seems to be to much trouble, I choose Phoenix as my son has purchased two cars from them and had excellent aftercare ( better than from the main Range Rover dealaship )

Geoff W

I purchased a Range Rover Evoque from Phoenix cars about a month ago and I am more than pleased with it. I had been looking for the right car, with the right spec, for the right price for about a month and at my first look at Phoenix they had exactly what I wanted. They allow you to test drive the car you are interested in on your own so there is no pressure from them whilst on a test drive. If you wish to proceed they will inspect the car with you and they agree on any work required prior to collection, ie service, mot, bodywork repairs etc.This is listed on a legally binding document and they made the car I was purchasing as good as new. They were polite and professional at all times and I would use them again and would not hesitate in recommending them to a friend. They can sometimes come across a bit busy but they informed me they are looking at employing a Customer Service Manager to assist with the business admin and I believe that this would be of great benefit to them.

Denis R

Professional and efficient. Location of business ideal for test driving. Phoenix’s staff personable and friendly. Thank you.

Chris L

Just picked up our Volvo V60. Put holding deposit down & turned up 6 days later to be presented with an absolutely immaculate example. Test drove & bought it on the spot. No hard sell, & priced to sell. Really nice people. Internet search took me back to them as I bought an Eos some years back from Phoenix. Thanks Austin.

Peter R

I have just bought a car with Phoenix.Delighted with my purchase and the part exchange deal I achieved. Peter

Simon N

Phoenix Cars gave us plenty of time to view and drive the car we were interested in. No pressure at any time. We agreed part ex and car was ready in under week. Excellent service upon collection with time again to ensure the car was as we expected. Phoenix Cars also handled V5 changes and tax too. Highly recommended!

Alexandra N

Austin best seller ever?? than you for every thing phoenix cars ..

Graham H

Buying a car from Phoenix was the easiest and simplest I have ever experienced. Their straight forward no nonsense approach to selling cars, backed up with excellent service and realistic prices made the whole process quick and easy. Great place to buy a car!

Nigel M

Bought a car based on their description, without viewing. A little foolish perhaps, but when it was delivered it surpassed my expectations. Superb! The Phoenix service would appear to be efficient and professional. All questions answered promptly.Thanks guys!

Chris V

We have always found buying a car from Pheonix Cars an absolute pleasure, from start to finish. You will not find any hard selling here, just sound advice along with a friendly and professional service. We can highly recommend Pheonix Cars as we have bought our last 4 cars from them, all of which have served us very well. Their coffee is good too!

Peter B

Really straightforward purchase and a friendly professional experience all round. I’d been looking for a Volvo XC60 for a little while, and this car ticked all the boxes I’d set. Excellent service and a great location. I’ll certainly look to buy here again in the future.

Colin F

Superb experience. Any problems we found on first inspection were included on a written checklist and agreed to be sorted before completion. Which indeed were all carried out with only a securing deposit of £500. No other money changed hands until we were completely happy. Sales guy even picked us up from Winchester station. 12 month MOT & full service were included.

Becky W

Brilliant service very helpful. Graham has sold me two cars now and the service is definately 5*

Thomas E

What a place by far best dealership me and family been to no pushy sales men feal at ease and great place to go if you need a car. Thank you all for you help.

Laura L

I purchased a car from here 2 days ago and was really pleased with the service. I dealt with Austin and from start to finish he made sure I was completely happy with everything on and about the car. I was asked to inspect the car and a write down anything I was unhappy with and it would be dealt with. Everything was done quickly and efficiently and I was kept in the loop all the time. I would definitely recommend to anyone I know looking for a car! Thank you 🙂

Mark C

It was a good experience here, purchasing a Toyota Avensis. The only issue we had was finding the place – it can be a bit tricky if you don’t know the area as it’s in a narrow country lane , and SatNavs can’t always pinpoint it exactly (ours didn’t anyway!). Once there though they have a wide range of vehicles at what seemed to be competitive prices. I test drove two cars before deciding and from there everything went smoothly – the chap we dealt with was helpful, friendly and efficient. I would say Phoenix is definitely a place to check if you’re looking for a used vehicle.

Linda B

This is the 3rd car my family have bought from Phoenix Cars and number 4 is being purchased shortly. I knew the car I wanted and the Salesman had it washed and cleaned for me to view that afternoon. The finance was sorted and the car was ready the next weekend. Very quick and efficient service. The Salesman was very friendly and made me feel I was making the right decision. Love my Toyota Yaris. I would recommend Phoenix 100%.

Stuart T

I bought an Audi A6 allroad BiTdi from this dealer. very professional and courteous chaps, a great family atmosphere. I drove down from Cheshire to view the car, it was there waiting for me, even though I arrived early. With trade plates on the car I was allowed to test the car by myself. Once we agreed the deal the car would need preparation before i could collect it, which worked perfectly with our holiday plans. The whole process was very straight forward, I would definitely buy from Phoenix cars again, highly recommended. The car required a software upgrade to the adaptive light system, I had it done near my location and Phoenix paid Audi direct, could’nt be simpler.

Martin R

Looked for a while to find a particular spec car, contacted via auto-trader and confirmed the car was still available , provisionally agreed a trade in price for mine and booked a test drive. Car was very presentable as were all the others (a lot of cars..) and drove well, I appreciated bring given the time to look without being sold to and take my time to come to a decision. I put a deposit on the car there and then, a new Mot was carried out and I picked the car up a week later; the service from start to finish was excellent and I wouldn’t hesitate recommending Phoenix and will certainly have a look in a few years as and when I come to replace my current car.

Jennifer L

Bougtt a used car fro Pheonix cars a few weeks ago. Could not be happier with the service we recieved all the way through the process. Jason and his team are so helpful, even washed my husbands car whist we were waiting . Would definetly recommennd. Honest , helpful, friendly and nothing too much trouble.

Dan K

Been to a few car dealers to look at cars and found that the sales men were trying to push me to buy something I didn’t want. Then I saw a Ford focus estate that I was interested in at a great price at Phoenix cars, gave them a call to see if they still had the car and they did, they said pop down and have a look we’ll have it ready for you. When I got to the garage i was meet by two very friendly salesmen who gave me the key to the car and left me to look at it at my own leisure. Once i had looked over the car i was very interested, so took the car for a test drive for about 8 miles through all different speed limits so got a good test of the car. Loved the car so I brought it, They didnt have the spare key or the satnav sd card at the time I brought the car and they said as soon as they receive them they would send them on to me. About a week later i was phoned and told they had received them and they would post them out to me that day. Would definitely recommend them.

N C

Everyone at Phoenix Cars has been very helpful in putting together a deal for me on the Mercedes CLK I now have. At no point was it a pressure sell. The whole buying experience has been first class. All the things we discussed as part of the deal were completed without exception and the car is fabulous. Many thanks. NC

Blaine B

I have recently px’d my car with a car supplied by Phoenix Cars. It was refreshing to find that from initially talking to a customer agent, I received a immediate reply from Jason at Phoenix the following day.He took all the details of my car over the phone and we quickly began a good repour.The following weekend I travelled by train to the local station where i was picked up in the car I was interested in and given the opportunity to drive it back to the garage and thereafter opportunity to drive it by myself.Descision made the following week,it was made quite simple to drive down and exchange of my car without any hiccups.Andy(Jason’s colleague) was as eager to help and I am now a happy owner..Great job,great service and would highly recommend..

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